Effective Date: 2024/11/24

Welcome to KAITEK Shop! By accessing and using our website, you agree to be bound by the following Terms and Conditions. Please read them carefully before using our services.

1. General Terms

By accessing this website, you agree to comply with and be bound by these Terms and Conditions, as well as any applicable laws and regulations. If you do not agree with any part of these terms, you should not use our website.

2. Products and Pricing

  • All products listed on KAITEK Shop are subject to availability.
  • Prices for products are listed in local currency (Rs.) and may be updated without notice. Any pricing changes will be reflected on our website.
  • We reserve the right to modify or discontinue any products at any time without notice.

3. Orders and Payment

  • Orders placed on KAITEK Shop are subject to confirmation and acceptance. We may reject or cancel an order at any time due to product availability, payment issues, or other concerns.
  • We only accept Cash on Delivery (COD) as the payment method. Payment must be made in cash at the time of delivery.
  • If there is an issue with your order, we will contact you to resolve it.

4. Shipping and Delivery

  • KAITEK Shop ships products to addresses within Sri Lanka. Shipping fees apply, and the cost will be calculated at checkout.
  • Delivery times may vary depending on the shipping address, availability of the product, and other factors. We strive to deliver products within the estimated time frame, but cannot guarantee exact delivery times.
  • If your order includes products from multiple vendors, shipping costs may be calculated based on the number of vendors.

5. Order Cancellations (Only for Signed-Up Users)

  • Only users who have signed up on our website can cancel their orders.
  • You can cancel your order within 24 hours of placing it by contacting our customer support team.
  • After the order has been processed or shipped, cancellations may not be possible.
  • KAITEK Shop reserves the right to cancel orders at our discretion. In such cases, we will issue a full refund.

6. Returns and Refunds

  • We accept returns and refunds within 7 days of delivery for faulty or damaged items. The item must be returned in its original condition.
  • If you receive a damaged or incorrect product, please contact our customer service team immediately to initiate the return process.
  • Customers are responsible for return shipping costs unless the return is due to our error.

7. Privacy and Data Protection

  • We take your privacy seriously. Please refer to our Privacy Policy for more information about how we collect, use, and protect your personal information.
  • By using our website, you agree to the collection and use of your data as described in the Privacy Policy.

8. Account Security

  • If you create an account with KAITEK Shop, you are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.
  • You agree to notify us immediately if you suspect any unauthorized access to your account.

9. Intellectual Property

  • All content on KAITEK Shop, including text, images, graphics, logos, and software, is owned by KAITEK Shop or its affiliates and is protected by copyright and other intellectual property laws.
  • You may not copy, distribute, or use any content from our website without prior written permission.

10. Limitation of Liability

  • KAITEK Shop will not be held liable for any damages arising from the use or inability to use our products or services, including direct, indirect, incidental, or consequential damages.
  • We are not responsible for any errors or interruptions in service or for any damages caused by third-party vendors.

11. Governing Law

These Terms and Conditions are governed by the laws of Sri Lanka. Any legal disputes related to the use of this website will be handled in the courts of Sri Lanka.

12. Changes to Terms and Conditions

KAITEK Shop reserves the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page, and the Effective Date will be updated. Please review these Terms regularly.

13. Contact Us

If you have any questions or concerns about our Terms and Conditions, please contact us at: