INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

What is KAITEK Shop?

KAITEK Shop is your ultimate online shopping destination, offering a wide range of quality products at affordable prices. We aim to provide a seamless shopping experience with secure payments and reliable delivery.

How do I place an order?

To place an order, simply browse through our products, add items to your cart, and proceed to checkout. Enter your shipping details and payment information, then confirm your order.

 

Can I change or cancel my order?

Orders can be changed or canceled within 24 hours of purchase. Please contact our customer service team immediately if you need assistance with this.

What are your shipping policies?

We offer affordable and reliable shipping. A standard shipping fee of Rs. 400 applies to orders. If your order includes multiple vendors, shipping costs may be calculated accordingly.

Do you offer international shipping?

At the moment, we only offer local shipping within Sri Lanka. We plan to expand our shipping options in the future. Stay tuned for updates!

INFORMATION ABOUT US

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